At AyuktiFashion, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund and returns policy to ensure your peace of mind. Please review the following guidelines for refunds and returns:
- Eligibility:To be eligible for a refund or return, your item must be unused, in its original condition, and returned within [7] days of delivery. Items that are damaged, personalized, or customized may not be eligible for return.
- Return Process:To initiate a return, please contact our customer service team at info@ayuktifashion.com to request a return authorization. Please include your order number and reason for return in your email. Once your return request is approved, we will provide you with instructions on how to return the item.
- Return Shipping:You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item. We cannot guarantee that we will receive your returned item, and we are not responsible for items lost or damaged during return shipping.
- Refund Process:Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within [7-10] business days. Please note that shipping costs are non-refundable, and a restocking fee may apply.
- Exchanges:If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange an exchange. Exchanges are subject to product availability and may require additional shipping fees.
- Damaged or Defective Items:If you receive a damaged or defective item, please contact us immediately at info@AyuktiFashion.com with photos of the damage or defect. We will work with you to resolve the issue and provide a replacement or refund as necessary.
- Contact Us:If you have any questions or concerns about our refund and returns policy, please contact us at info@ayuktifashion.com. Our customer service team is here to assist you with any inquiries you may have.
Thank you for choosing AyuktiFashion. We appreciate your business and strive to ensure your satisfaction with every purchase.